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Patient Portal

https://www.valantmed.com/Portal/KYHealthcare

What does the Patient Portal do?

  • Displays contact information about the practice for your view.
  • Access copies of Continuity of Care Documents, which will display information about your diagnoses, allergies, medications, and vital signs.
  • Displays any upcoming scheduled appointments
  • Allows you to enter, view, and change demographic information
  • Allows you to enter, view, and change insurance information
  • Allows direct communication with Dr. Kitcharoen via a secure messaging

Secure messaging

Secure messaging is available in your patient portal. This mode of communication is used for conversations regarding administrative matters, prescription authorization, and simple medical questions/updates. It may take Dr. Kitcharoen 1 to 2 business days to respond to your message. Dr. Kitcharoen may respond to your secure message by phone if the matter is better addressed with a verbal conversation. You may still call the office at 847-834-1428 for a return call within 1 to 2 business days.

 

URGENT: Please call 847-834-1428 and follow the prompt to have Dr. Kitcharoen paged if there is an urgent matter. Your call will usually be return within the next few hours and no later than the end of the day.

EMERGENCIES: If there is a life threatening emergency with concerns of an individual’s safety or cannot wait for a return call, please hang up and dial 911 or go to the nearest emergency department.